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Contact: Linda Johnson
WCA Hospital Public Relations
(716) 664-8614

WCA Director of Patient Financial Services Receives Fellow Designation

WCA Hospital
Suzanne M. Roccisano, FHFMA.

Jamestown, New York (Monday, January 31, 2011)—WCA Hospital is pleased to announce that Suzanne M. Roccisano, FHFMA, Director of Patient Financial Services at WCA Hospital, recently became a Fellow from the Healthcare Financial Management Association (HFMA), one of the most prestigious honors in the field of financial management.  Roccisano completed the certification requirements to become a Fellow of the Healthcare Financial Management Association in 2010.

Roccisano joins an elite group of Fellow professionals.  Fewer than 1,700 HFMA members nationwide have achieved this accomplishment, which is indicative of Suzanne’s personal commitment to excellence within the professional of healthcare financial management.

“Suzanne is an excellent addition to our staff and this significant achievement is another example that our finance team members continually demonstrate the excellence that we strive for at WCA,” said Paul A. DeSantis, MHA, CPA, Vice President of Finance/Chief Financial Officer at WCA Hospital.    

To become an FHFMA (Fellow) individuals must be credentialed as a certified healthcare financial professional (CHFP); be an HFMA member for at least five years; complete a bachelor’s degree or 120 semester hours from an accredited college or university; volunteer in HFMA or the industry; and provide a reference from a Fellow in HFMA or current officer of the local chapter.

Roccisano joined WCA Hospital on September 20, 2010, as the Director of Patient Financial Services.  She has over 20 years of senior management experience.  Prior to her position at WCA Hospital, Suzanne was the Billing Supervisor at Practice Management Center and Business Office Manager at TLC Health Network in Irving, New York.   Her Bachelor’s degree is from the University of Illinois at Champaign/Urbana.

As Director of Patient Financial Services at WCA, Suzanne develops, interprets, coordinates and administers policies and procedures relating to patient accounting including, billing, cashiering, credit and collection, and patient financial services.

Suzanne has been an active member of Western New York Healthcare Financial Management Association since June 1, 1996.  She is a current board member and previous chair of the Patient Financial Services Committee.  Suzanne was awarded the Bronze, Silver and Gold Awards and was honored as a Member of the Year in 1999.

Suzanne resides in Dunkirk, New York, with her husband, Joe and three cats. She has a grown daughter, Hannah.

About WCA Hospital

The mission of WCA Hospital is to improve the health and well being of the people of Chautauqua County and the surrounding area.  WCA Hospital of Jamestown, chartered in 1885, is Southwestern New York’s largest not-for-profit healthcare provider, offering an extensive range of inpatient and outpatient acute and rehabilitation services.  WCA Hospital is accredited by The Joint Commission, The American Association of Blood Banks, American Academy of Sleep Medicine, and American College of Radiology and is approved by the American College of Surgeons Commission on Cancer.  For more information, visit WCA’s website at, or call (716) 487-0141.

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