UPMC Chautauqua WCA Patient Navigation Program
Patient Navigator – Information & Support For You and Your Loved Ones
To make an appointment: (716) 664-8677
The patient navigator at UPMC Chautauqua WCA is a supportive guide for patients and their families. The Patient Navigator is a registered nurse with added training and specialized certification qualifications in patient/family education and services. The Patient Navigator can help with:
- Billing questions and financial counseling,
- Community support connections,
- Nearby sites for blood work,
- Other survivors and survivor information,
- Outreach programs,
- Prevention and screening programs,
- Wellness programs,
- On-line resources,
- Programs offering beauty tips and prosthetics,
- Counseling services,
- Translation services, and much more.
Working closely with your doctors, the hospital staff and others, the Patient Navigator helps you and your family throughout your treatment process at UPMC Chautauqua WCA.
We realize that cancer can affect any area of your life. In partnership, we work with you to provide schedule flexibility, support, information, and access to any other resources you may need.
Navigating Patients Every Step of the Way
Whether you are scheduling your first mammogram or need follow-up testing after an abnormal screening, UPMC Chautauqua WCA’s Certified Breast Patient Navigators are here to help you every step of the way.
Your Personal Advocate
To access the UPMC Chautauqua WCA Center For Imaging Breast Navigation Program, call (716) 664-8163
The UPMC Chautauqua WCA Center For Imaging, designated a Breast Imaging Center of Excellence by the American College of Radiology’s Commission on Breast Imaging, helps woman navigate the breast health process.
During the breast imaging navigation stages, the breast patient navigator guides the patient through the breast imaging process so patients receive exam results, scheduled for appropriate follow-up care or scheduled for their next routine exam. Breast Cancer Patient Navigators help patients who have a suspicious finding receive resolution through diagnosis and treatment, eliminating barriers to care, assisting with follow-up appointments and help move patients through the care delivery system.
Navigating services include:
- Following patients from their initial mammogram, ultrasound, and biopsies to surgical treatment and care, if needed,
- Help patients receive timely results,
- Assist with barriers to care that may keep patients from receiving care including:
- financial assistance
- Assist with navigating services at UPMC Chautauqua WCA
Whether it is assisting with insurance concerns or just a heart-to-heart talk about issues affecting treatment, our goal is to be a resource for our community. If an individual has questions, we are here to ensure that she gets the care she needs and deserves.