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The Joint Commision

Joint Commission

UPMC Chautauqua is accredited by The Joint Commission. The Joint Commission seeks to continuously improve the safety and quality of care provided to the public through the provision of health care accreditation and related services that support performance improvement in health care organizations.

An individual who has concerns about patient care or safety at UPMC Chautauqua is encouraged to contact the hospital’s Department Manager or UPMC Chautauqua Patient Representative, 716-664-8271.  If the concerns cannot be resolved through UPMC Chautauqua , the individual may contact The Joint Commission:


Office of Quality Monitoring

Office of Quality Monitoring
The Joint Commission
One Renaissance Boulevard
Oakbrook Terrace, IL  60181

If you have questions about how to file your complaint, you may contact the Joint Commission at this toll free U.S. telephone number, 8:30 to 5 p.m., Central Time, weekdays. 800-994-6610